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Contact Us

Update Account Info   Make a Loan Payment

We're here for you! Feel free to reach out anytime.

  Schedule an Appointment

Choose the date, time, and branch that are most convenient for you. Whether you're seeking a mortgage, a new account, an auto loan, or more, you can easily schedule a meeting with an IU Credit Union branch representative. And remember, you can always walk in and wait for the next available representative.

Schedule an Appointment    Check Current Branch Wait Times

  Secure Email

To safeguard your information, please use our secure email system within Online & Mobile Banking. Sensitive details like account numbers or Social Security numbers should never be sent through regular email.

Online & Mobile Banking Users:

  • Go to "Services & Tools" > Secure Email
  • Or in the app: tap "More" > Secure Email
    Need to reach a specific person? Add their name to the message.

Send a Secure Email

  Ask Ana

Ana, our automated navigation assistant, is accessible 24/7 to provide quick answers and information. You can reach Ana by clicking the icon in the lower right corner of our website or via Online & Mobile Banking.

Ask Ana

  Contact Center

Hours of operation (ET):
Monday - Friday, 9:00 a.m. - 5:00 p.m.
Saturday, 9:00 a.m. - 1:00 p.m.


Member Services
Main Line: 812-855-7823
Toll Free: 888-855-6928

  Card Support

Need help with your debit or credit card? Use these numbers for quick action.

Service

US Number

International

Lost or Stolen Card 888-855-6928 812-855-7823
PIN Change 888-891-2435 812-855-7823
Fraud Protection 866-518-0213 515-457-2095
Card Activation 888-691-8661 515-457-2085
General Card Services 888-855-6928 812-855-7823

  Mail Us

IU Credit Union
PO Box 368
Bloomington, IN 47402-0368

  IU Credit Union Routing Number

For automatic payments, direct deposits, and wires

274972744

  Branch Locations

Visit one of our seven IU Credit Union branch locations near you!

Branch Locations

  Find Us On Social Media

           
  FRAUD ALERT

We’ve been made aware of phone scams involving fake calls claiming to be from IU Credit Union.

We’ll never ask for your PIN, password, or verification codes.
If you're unsure, hang up and call us directly.

812-855-7823

Learn how to protect your info »