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Phone Scam Alert

It has been reported that fraudulent phone calls and voice messages have been received in our area. These calls are made to member and non-members of the IU Credit Union. These recorded phone calls are informing recipients that their MasterCard debit/credit card has been deactivated or blocked.

The recordings tell the receiver that they can unblock their card by answering several prompts. These prompts include verifying information about your card number, PIN, and CVC (three-digit) code.

This is a phishing attempt to gain your personal financial information and not an IU Credit Union call (most calls are not referring to any particular institution). Be sure to disconnect the call and do not give out your information.

IU Credit Union will NEVER ask for personal information of any kind via phone messages or email.

If you suspect that you have been a victim of this scam and have given out your information, please contact the IU Credit Union immediately at 812-855-7823 or toll free 888-855-6928 to cancel your card and order a replacement.

Please be aware that these calls are randomly being made to residents in our area and are not a breach of IU Credit Union’s member information.

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