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Phishing Alert: Fraudulent Pop-Up Messages

A fraudulent pop-up message (see below) has been reported by our membership. We do NOT offer this type of service through pop-up messages.

Please be advised that you probably have malware on your computer tracking the sites you browse to. It is likely that a malicious site with a scripting program from an advertisement has caused this pop-up message.

This is a phishing attempt to gain your personal financial information when you click on links in the message.

We advise you to:

• Close out of the message with the "x" in the corner or do a control+alt+delete, and then end task on the offending IE web window from the task manager window.

• Delete the temporary Internet files of the offending malware in your Internet Explorer options.

• Take your system in for service to a computer store for the removal of the malware if the problem persists.


Spear Phishing Fraudulent Pop-Up


If you suspect that you have been a victim of this scam, please contact the IU Credit Union immediately at 812-855-7823 or toll free 888-855-6928.


As a reminder, here are ways to protect yourself from Phishing scams.

How to Avoid Phishing scams and protect yourself:

  • Never provide your personal information in response to an unsolicited request. Emails and Internet pages created by phishers may look exactly like the real thing.
  • If you believe the contact may be legitimate, contact the financial institution yourself. Do not rely on the phone number or web page link that is contained in the email message but rather you should be the one to initiate the contact using the contact information that you have verified.
  • Never provide your password over the phone or in response to an unsolicited Internet request. A financial institution would never ask you to verify your account information online.
  • Review account statements regularly to ensure all charges are correct. If your account statement is late in arriving, call your financial institution immediately. If your financial institution offers electronic account access, periodically review activity online to monitor for suspicious activity.

What to do if you’re a victim
If you think you’ve been a victim of a phishing scam, here are the steps you should take:

  • Contact your financial institution and let them know that your account information may have been compromised.
  • Contact the three major credit bureaus and request that a fraud alert be placed on your credit file. This will prevent Internet thieves from opening new accounts in your name.
    Major Credit Bureaus:
    • Equifax (800) 525-6285
      P.O. Box 740241-0241
      Atlanta, GA 30374
    • Experian (888) 397-3742
      P.O. Box 9532
      Allen, TX 75013
    • TransUnion (800) 680-7289
      P.O. Box 6790
      Fullerton, CA 92834-6790
  • Report all phishing activity to the Federal Trade Commission at http://www.ftc.gov/bcp/edu/microsites/idtheft/ or call (877) IDTHEFT.
  • Forward the email to the Federal Trade Commission.
  • Notify the Internet Fraud Complaint Center of the FBI by filing a complaint on their website: http://www.ic3.gov/.
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