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Online Banking Log In Help



Forgot User ID? | Forgot Password?

New Online Banking Users:

Online Banking requires a password. If you are a first-time user, please visit any branch or call Member Service Support at 812-855-7823 or toll free 888-855-MYCU (6928) to set up your access to Online Banking. Those who request a password over the telephone will be mailed the initial log in instructions.

Click here if you need help logging in after you receive your temporary password.

 

Previous Users: First Time Logging in Since Oct. 27, 2011 Upgrade

• Your User ID is the account number you used to log in to the previous system. During the set up process, you will be asked to create a new User ID.

• Your PIN to the previous Online Banking system will no longer work. Please visit any branch or call Member Service Support at 812-855-7823 or toll free 888-855-MYCU (6928) to obtain your new temporary password for Online Banking. Those who request a password over the telephone will be mailed the initial log in instructions.

• After you log in for the first time, you will be asked to change your password. On that screen, you should enter your temporary password in the field labeled 'Current Password.'

 

Already Logged in Since the Upgrade:
Use the new user ID and password you created.

 

Need more help logging in?
If you have followed the instructions above and are still having trouble, please call us at 812-855-7823 or toll-free at 888-855-MYCU(6928).

 

 

 

 

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